How VA Care works?

How VA.care Works — Step‑by‑Step

1. Tell VA.care Your Needs
Start by sharing what tasks you want support with — whether it’s scheduling, patient calls, charting, billing, or other admin duties. This helps VA.care match the right virtual assistant to your practice.

2. Matching With the Right Assistant
VA.care will send you profiles of highly vetted, HIPAA‑trained virtual assistants who can perform the work you specified. Their assistants are experienced in healthcare environments and understand medical workflows.

3. Onboarding & Training
Once you pick an assistant, the onboarding begins. You train the assistant on your systems and protocols — and you don’t get invoiced until they’re fully trained and ready.

4. Start Working Together
After onboarding, your virtual assistant starts taking on tasks. They work remotely as an extension of your team — helping reduce day‑to‑day administrative load so your in‑office staff can focus on patient care.

5. Ongoing Flexibility & Support
You can scale hours, adjust duties, or expand support as needed — all without long‑term contracts. VA.care’s assistants are monitored and supported to keep quality high.

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